Privacy Policy

Overview

This Privacy Policy explains how SystemCanopy handles personal information in connection with this website, inquiries, service relationships, support, and operational communications. SystemCanopy is an independent, founder-operated software and operations project.

Information we receive

We may receive information you choose to provide when you email us, including your name, email address, organization, message content, and any technical or business details you include. If we establish a service relationship, we may also receive information reasonably needed to perform and support the agreed work.

This website and its hosting providers may process standard technical information such as IP address, browser type, request time, requested pages, and security or error logs. We use such information for security, reliability, and basic site operation.

How we use information

We use information to respond to inquiries, evaluate and provide requested services, maintain systems, send account or support information, protect the website and services, keep appropriate business records, and comply with applicable obligations.

Email and messaging practices

Our email is primarily connected to a request you made, an active inquiry, an existing service relationship, or an account, operational, or support-related event. Contacting us does not enroll you in a marketing list.

We do not buy, rent, or scrape email address lists. If we introduce marketing email in the future, we will send it only to people who actively subscribe, identify the sender clearly, and include a working unsubscribe method. Transactional or service messages may still be sent when needed to provide a requested service or communicate about an existing relationship.

Sharing and service providers

We do not sell personal information. We may use service providers for website hosting, infrastructure, communications, security, and business operations. They may process information only as needed to provide those functions. We may also disclose information when reasonably necessary to comply with law, protect rights or systems, or respond to a valid legal process.

Retention and security

We retain information only for as long as reasonably needed for the purposes described above, including service, security, recordkeeping, and legal needs. We use reasonable administrative and technical measures appropriate to the nature of the information, but no internet service can guarantee absolute security.

Your choices

You may ask us to correct or delete information you provided, subject to legitimate retention needs and applicable law. If you receive optional marketing email in the future, you may unsubscribe using the link in that message. You may also contact us directly about any privacy or email preference request.

Children

This website and our services are intended for businesses and professional teams, not children. We do not knowingly seek personal information from children.

Changes to this policy

We may update this policy as our operations or legal obligations change. The effective date above will be revised when changes are published.

Contact

For privacy questions or requests, email contact@systemcanopy.com.